FAQ

What are the steaks made of?

Water, soy protein concentrate(27%), sunflower oil, natural flavours, colouring (red beet juice concentrate, acerola extract), thickeners (carrageenan, methylcellulose), vitamin B12.

Are there any allergens present in the steaks?

Our meats contain soy. However, if you’re one of those folks who got stuck with a WTF? kind of allergy that leaves waiters scratching their heads...first of all, we feel your pain (seriously, allergies suck), and secondly, you’d better check our full list of ingredients on any of our product pages.

Do the steaks contain gluten?

Nope. We don't use gluten in our products or in our production plant. But since we don't test every batch for small traces of gluten, we cannot guarantee that they are 100% gluten-free.

Do we use GMO soy?

Allour ingredients are Non-GMO. We’re hoping to get our fancy certificate soon. Once our intern, Riccardo, finishes the paperwork he started in February of 2020.

Are the steaks kosher?

I can’t imagine a cooler phrase to use at parties than “Yeah, I’m certifiably Kosher.” But, unfortunately, we can’t use that phrase, because we are not kosher (yet).

How long can it last in the fridge before going bad?

Once thawed, use within 3 days of opening. If left unopened in the refrigerator, the Thick-cut Filet can be stored for 14 days and the Whole-cut Loin can be stored for 21 days (or by the the “best before” date, whichever comes first).

If your package arrived damaged or bloated, do not eat the meat. Please contact us at support.eu@juicymarbles.com and we'll sort you out :)

How to prepare the steaks?

There are a million ways to make your Marbles. Click to see our recipes or operating manual for inspiration. However, if you think you’re gonna bungle it all up, here’s the fool-proof method:

Basic prep: If the meat is frozen, let it thaw before cooking. Using a sharp knife, cut the meat into strips or chunks (unless you’re cooking the whole steak). Salt and pepper lightly. Heat some oil in a pan over medium heat. Then cook until you achieve a golden brown crust on all sides, or about 4 minutes on each side for a 2-3cm thick steak.

Always cook to an internal temperature of 74°C. And be sure not to overcook the meat. The Interior may be red or pink when fully cooked, but this is a-okay, as it will have the texture of a perfect, medium-rare steak. Bon appetite!

What's the deal with 'natural flavors'?

'Natural flavors' is just an umbrella-term for vegetable-derived flavorings. A glorified spice mix, if you will, that helps us create a meaty flavor profile. The reason we don't disclose exactly which flavors we use is the same reason you don't go around telling every Joe-Shmo your great-grandmother's recipe for the perfect fruit jello: tis a secret.

However, if you're concerned you may have an allergy to our ingredients, please email us at support.eu@juicymarbles.com

Shipping questions

How do you ship the steaks?

We ship our steaks frozen with ice packs and insolation inside the packaging. When they reach you, they will either be frozen or about refrigerator temperature.

After we process your order, it will ship the following Monday or Wednesday and arrive 1-3 days later. We only ship at the beginning of the week to prevent weekend delays and guarantee maximum freshness :)

How do I store Juicy Marbles properly?

If your meats are thawed, keep them refrigerated at +4°C — +8°C. If you want to save them for later, you can store them in the freezer and use within 3 months.

How do I cook Juicy Marbles properly?

Cook to an internal temperature of 74°C. And always…I repeat…always whisper something nice (or naughty) to your steak before eating it.

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